Description

This is a series of short yet highly informative educational videos that will help you jumpstart your Bitrix24 sales and attract more clients. A logical continuation of the Bitrix Partner Program Tutorial, this course focuses on getting new customers, working with your existing client base, winning deals, and growing your sales - all the things you need to succeed with Bitrix24.

Benefits

In this course, you will find out:
- The key stages of the sales process and how Bitrix24 fits in all of them.
- How to do amazing sales presentations and throw sales pitches that are too good to resist.
- Really effective sales negotiation tricks and how to handle customer objections like a pro.
- But most importantly, you will learn how to use Bitrix24 to unlock the full potential for your business and win your clients’ hearts.

Useful for

This course will be useful for:
- New partners who are just getting started with Bitrix24 sales;
- Established partners who want to quickly train a new employee in Bitrix24 sales and marketing;
- Established partners who want to refresh their knowledge and learn new sales techniques.

Benefits

Welcome to the Bitrix24 Partner Marketing Course where we’ll teach you how to attract new customers and win their loyalty easily.

Completing this course is one of the requirements for Bitrix24 GOLD partner level

Description

In this course you will learn:
- Basic marketing terms and concepts
- How to build your brand
- Key marketing tools and how to use them
- By completing a free test you will get a certificate.

Useful for

- Established Partners who are ready to take their Bitrix24 partnership to the next level.
- Managers, marketing and sales specialists who work directly with clients.

Benefits

- you have a clear action guide;
- you can successfully implement projects, submit case studies, and earn a special badge. A badge is a mark of quality, signifying your expertise in a specific area. It helps you stand out among other partners and serves as a powerful signal to potential clients who are looking for a specialist like you.

Description

We are pleased to present to you the Bitrix24 Competency Library — a collection of guidelines for implementing various Bitrix24 tools.

Each competency consists of a main document and a set of appendices. The main document describes the entire implementation process step by step, while the appendices offer useful templates or more detailed descriptions of each step. Within each competency, you will find links to valuable resources—Bitrix24 Helpdesk articles that provide as much additional information as you wish to explore about a particular tool.

Useful for

- Implementation specialists, business analysts, and developers.
- Project managers responsible for the successful implementation of the project.

Benefits

- Increased sales by accurately matching plans to customer needs.
- Higher customer satisfaction by offering solutions that truly support their business.
- Professional growth, helping you become a more successful and in-demand specialist.

Description

- Learning how to identify customer needs and offer the most suitable plans.
- Understanding the value and features of each Bitrix24 plan.
- Gaining insight into the differences between the Professional and Enterprise plans.
- Developing upselling skills and learning how to overcome customer objections.

Useful for

- Sales specialists who want to improve their skills in identifying customer needs and offering optimal solutions.
- Consultants and implementation specialists who work with customers and help them adapt Bitrix24 to their business processes.
- Anyone interested in increasing sales and improving customer satisfaction.

Benefits

By the end of this course, you should be able to:

- Automate routine processes and save time

As much as 30% of the time spent entering data, writing emails, and reviewing calls can be easily saved by adopting AI.

- Improve your overall work efficiency

AI helps you process more information faster, improve communication, and find hidden sales opportunities.

- Master basic AI interaction and prompts

You don't need to be an AI expert to use powerful tools, but you still have to know the basics.

- Work out a clear implementation plan

The one that allows any team to adopt AI, overcome resistance, and get first results in just a few days.

Description

This is a step-by-step manual on how to use the AI tools in Bitrix24 (mainly represented by our AI assistant CoPilot). It explains how AI integrates with Bitrix24 CRM, tasks, email, chats, video calls, and website creation, turning routine (and often complex) processes into simple clicks.

Useful for

Aside from you, our partners, the information in this guide will also be helpful for executives, sales managers, HR, marketers, and teams who want to save time, work more efficiently, and adopt AI without technical skills.

Benefits

- You'd cover lots of useful topics: low-code and no-code tools in Bitrix24, how to work with REST API, and what's the difference between mass-market and local apps.
- You'd be qualified enough to solve all the basic problems that Bitrix24 developers face - that includes data import, website integration, widgets in Bitrix24, and so much more.
- You'd find extra materials for Bitrix24 developers.

Description

We will cover how to integrate Bitrix24 with an external system, upload your data, or release your own app to Bitrix24.Market.

Useful for

Bitrix24 developers.

Benefits

- You will learn how Scrum can be used to increase your team efficiency.
- The Scrum method would allow you to restore the balance between day-to-day operations and long-term development to achieve your strategic goals.

Description

Here in this course, we'll talk all about Scrum, how to use it in Bitrix24, and how to get the most of it for your team.

Useful for

any kind of team, whether it's software developers or sales agents.
Even though Agile methodology originated in the IT industry, it is now used in sales, marketing, banking, manufacturing, and even CGI production.

Benefits

Once you've completed this guide, you will be able to optimize your workflows and take your team performance to the next level.

Description

Flows are a universal tool that works for every company, big or small, that has to deal with repetitive, typical tasks. Here in this guide, we're going to talk about bringing order to chaotic processes and increasing work efficiency using Bitrix24 Flows.

Useful for

- heads of departments and general managers;
- Bitrix24 clients, new and existing;
- Bitrix24 Partners.

Benefits

We'll show you the features and settings of Collab. Collab makes teamwork more efficient and predictable. Less stress, less mishaps, less inconveniences.

Description

Collab is a workspace where you can communicate with external teams and customers inside your Bitrix24.
Welcome to a short guide about Collabs - a space for collaborative work with external users: freelancers, contractors, partners, clients, and so on.

Useful for

Bitrix24 Partners and clients.

Benefits

Bitrix24 Booking is a tool for scheduling customer appointments with specialists and reserving equipment or devices.
Online booking is what makes Bitrix24 CRM a unique solution on the market.

Description

In this guide, we'll explain how to use the Bitrix24 Booking to easily organize customer appointments and resource reservations for service-based businesses, rentals, or deliveries.

Useful for

Bitrix24 Partners and clients.